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Privacy Statement

PepperBall's Commitment to Privacy

PepperBall Technologies, Inc ("PTI") is committed to protecting your privacy and developing a trusting relationship. This privacy statement explains PTI's policy regarding the collection, use, disclosure and protection of personally identifiable information. The terms of this privacy statement only apply to information collected from you on this site [www.pepperball.com]. By using this site, you consent to the terms in this privacy statement.

  1. What is personally identifiable information?
  2. Collection of Personally Identifiable Information
  3. Use of Personally Identifiable Information by PTI
  4. Sharing of Personally Identifiable Information
  5. Protecting your Personally Identifiable Information
  6. Third Party Links
  7. What choices do I have?
  8. Changes to our Privacy Statement
  9. Questions or Concerns - Contact Information

1. What is personally identifiable information?

Personally identifiable information is information that you provide to PTI on this site that identifies you as a specific person, such as your name, mailing address, e-mail address, phone number, birth date and credit card information. Personally identifiable information may also includes information that you provide to PTI on this site that can reveal your identity in conjunction with other information you provide to PTI on this site.

Personally identifiable information does not include information about the products purchased or how you use and interact with this site (e.g., the IP address, browser type, pages accessed, duration of your visit and similar information). The use of this site and products purchased may be collected and combined with information from other visitors that use and purchase products on this site, but no personally identifiable information will be included in the resulting data.
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2. Collection of Personally Identifiable Information

PTI is the sole owner of the information collected on this site. We collect your information at various points when you use the site as described below.

When you purchase a product:
If you choose to purchase a product from this site, you will be required to provide PTI with certain contact information on our order form. This information will include your name, billing address, shipping address, telephone number and e-mail address. We also require other information necessary to process your payment, including type of credit card, credit card number and expiration date. We will also require your birth date as verification of your age to ensure we comply with certain laws.

When you register your warranty on this site:
If you choose to register your warranty purchase information on this site, PTI will collect information including your name, address, telephone number and e-mail address.

When you 'Contact Us':
If you choose to contact us, PTI will require your name, address, telephone number and e-mail address.

Log Files:
Like most standard web site servers PTI uses log files. This includes internet protocol (IP) addresses, browser type, internet service provider (ISP). This information is not linked to personally identifiable information.

Use of Cookies:
To facilitate your use of this site, PTI may use "cookies." A cookie is a small amount of data that PTI's servers transfer to your browser and that only PTI's servers can read. When you log onto this web site, the cookie file captures your IP address, unique session identifier number and other session data to enable you to traverse through this site's various screens without having to authenticate yourself to each new screen or input duplicate information. PTI's cookies terminate at the end of the session, or after ninety (90) minutes of idle time and no information is permanently saved on your system.
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3. Use of Personally Identifiable Information by PTI

The personally identifiable information PTI collects about you is used to process your request for information, to complete purchase transactions, to provide you with a high quality service and to tell you about information PTI thinks might be of interest to you. For example and without limitation, PTI might use your mailing address, telephone number or e-mail address to: (1) alert you about important product maintenance information and recalls; or (2) safety information; or (3) communicate special promotional offers. If you prefer not to receive promotional information from PTI, we make it easy for you to let us know. You can contact PTI at any time to decline promotional information.
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4. Sharing of Personally Identifiable Information

PTI does not sell, rent or disclose personally identifiable information to third parties without your prior consent, except in the limited circumstances described below:

Order Fulfillment:
PTI provides to third parties certain information that is necessary to process and ship an order to you which you have placed with PTI. For example and without limitation, PTI will provide your shipping address to the shipping carrier, and, if you pay by a credit card, your card number and sales transaction information is passed on to the card processor and/or card issuer. Generally, these companies do not retain, share, store or use personally identifiable information for any secondary purposes.

Other Disclosures:
Legal: PTI will disclose personally identifiable information if PTI believes such disclosure is legally required or authorized, or that doing so is reasonably necessary to comply with judicial proceeding, court order, legal process or authorities, respond to any claims, or to protect the rights, property or personal safety of PTI, our customers, our employees or the public.

Business Changes:
Information about our customers, including personally identifiable information, may be disclosed or transferred as part of or during negotiations of any merger, reorganization, joint venture or sale of company assets or acquisition or other change in control event.
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5. Protecting your Personally Identifiable Information

PTI employs certain precautions to protect our users' information as described in this privacy statement. When users submit personally identifiable information via this site, their information is protected both online and off-line. When our order form asks for personally identifiable information, such as credit card information, that information is encrypted using a security protocol called SSL (Secure Sockets Layer). SSL encrypts all information entered on our site before it is sent over the Internet. Off-line, all of our users' personally identifiable information collected on this site is restricted in our offices. Only employees who need the information to perform a specific job are granted access to such personally identifiable information. While PTI takes certain precautions to protect your personally identifiable information, PTI cannot prevent and is not liable for the acts of thieves or third party "hackers" accessing such information.
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6. Third Party Links

For your convenience this site might include links to third party sites. This privacy statement will not apply to your use of such third party sites or the personally identifiable information you provide on such sites. PTI does not have responsibility for the privacy policies or other terms or conditions for other sites which you may link to from this site and you should review such policies, terms and conditions prior to using such sites. In addition, PTI's referral of a third party's products or services is not an endorsement of such products or services and PTI will not have responsibility for the quality or availability of such products or services.
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7. What choices do I have?

PTI gives you the ability to opt-out of receiving certain information. If you do not wish to receive promotional information you can: (1) Call PTI's customer service department at (877) 887-3773; (2) E-mail PTI at info@pepperball.com; (3) Contact PTI via our web site at 'Contact Us' section of www.pepperball.com or (4) Write PTI at: PepperBall Technologies, Inc., Customer Service, 6142 Nancy Ridge Dr., San Diego, CA 92121.
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8. Changes to our Privacy Statement

PTI reserves the right to change this privacy statement at any time and such new privacy statement will replace this privacy statement. Your continued use of this site after such change will be subject to the then-current privacy policy. If we do change this privacy statement, PTI will post those changes and indicate at the top of the privacy statement the date it was last updated. If we make material changes in our privacy practices in how PTI uses your personally identifiable information and the new uses are unrelated to uses disclosed in this statement, PTI will endeavor to communicate the changes in advance.
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9. Question or Concerns - Contact Information

If you have any questions or suggestions regarding this privacy statement or would like to contact PTI for any reason you can contact us at the following:

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